DANIEL LEXANDROSTH HALIM; DAVIDSEN CUACA; JOHN MICHAEL CHENARDY; OWEN FELIX; ADE MAULANA. Enhancing Educational Services Operations: A Literature Review and Analysis Using the ITIL V3 Framework. IJISIT: International Journal of Computer Science and Information Technology, [S. l.], v. 2, n. 1, p. 127–136, 2025. DOI: 10.55123/ijisit.v2i1.32. Disponível em: https://ojs.literasisains.id/index.php/ijisit/article/view/32. Acesso em: 17 feb. 2026.